Terms of Service

The terms and conditions governing your use of TexXport’s platform and services.

Last updated: January 2025

1. Agreement to Terms

By accessing or using TexXport’s website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. These terms apply to all users, including buyers, manufacturers, and visitors.

2. Description of Services

TexXport operates as a strategic intermediary that:

  • Connects bulk ready-made garment buyers with verified manufacturers
  • Facilitates trade coordination and communication between parties
  • Governs compliance verification and quality oversight
  • Coordinates production monitoring and export logistics

Important: TexXport does not manufacture garments directly. We act as an intermediary facilitating connections and governing trade relationships between independent parties.

3. User Responsibilities

By using our platform, you agree to:

  • Provide accurate and complete information in all submissions
  • Use the platform only for legitimate business purposes
  • Not misrepresent your business, capabilities, or intentions
  • Comply with all applicable laws and regulations
  • Respect the confidentiality of information shared during trade discussions

4. Manufacturer Partner Obligations

Manufacturers in our network agree to:

  • Maintain accurate representations of production capacity and certifications
  • Uphold quality standards as specified in order agreements
  • Comply with ethical manufacturing and labor practices
  • Participate in verification and compliance monitoring processes

5. Buyer Obligations

Buyers using our platform agree to:

  • Provide clear and accurate product specifications
  • Honor agreed-upon commercial terms and payment schedules
  • Communicate requirements and feedback in a timely manner
  • Respect minimum order quantities and lead time requirements

6. Limitation of Liability

As a trade facilitator and intermediary:

  • TexXport is not a party to contracts between buyers and manufacturers
  • We do not guarantee specific outcomes of trade relationships
  • We are not responsible for actions or failures of third parties
  • Our liability is limited to facilitation services provided

While we verify manufacturers and govern compliance, ultimate responsibility for trade transactions rests with the contracting parties.

7. Intellectual Property

All content on the TexXport website, including text, graphics, logos, and software, is the property of TexXport or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Confidentiality

Business information shared through our platform, including pricing, production details, and trade negotiations, is considered confidential. Users agree not to disclose such information to third parties without appropriate authorization.

9. Dispute Resolution

In the event of disputes arising from our services, parties agree to first attempt resolution through direct communication. If unresolved, disputes may be submitted to mediation or arbitration as mutually agreed upon by the parties involved.

10. Termination

TexXport reserves the right to suspend or terminate access to our platform for users who violate these terms, engage in fraudulent activity, or misuse our services. Termination does not affect obligations arising from prior transactions.

11. Modifications to Terms

We may modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our platform after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us through our inquiry form.